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That statment is untrue. The customer can say "If I kick you in the nutz it won't hurt" when you verymuch know that it will hurt. xD But seriously you should treat your customers well and not tell them their wrong but mkae suggestions twords what you want them to do so that they think that they came up with the idea. So mainly make the customer feel intellegent.
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LOL. Yes, it would hurt a lot :lol: . Making the customer feel intelligent is the best way for businesses to earn trust and more customers from referrals.
